FAQ

How does fat taxi work?

Fat taxi is at your service for the transportation needs of yours from and to the airports in Istanbul. You can simply make your booking and let us contact you. Our team will take care of the rest.

What vehicles do you offer?

We offer Mercedes Vito class cars for a comfortable journey with enough space for passengers and luggage.For larger groups we provide our service with Mercedes Sprinter type of car. Our team will suggest you the best choice to fit you and your bags so your journey will be comfortable and enjoyable.

How do I find my car/taxi?

You don’t find us. We Find you. So instead of having to find your taxi outside the airport, we come to you.

Can I cancel my booking?

Yes, Sure. Please let us know at least 6 hours before your transfer time. We will cancel your booking and hope to welcome you at first chance.

Can I pay cash?

Yes, You can pay cash to our drivers at the end of your trip.

What if I need fat taxi urgently?

Our operation team will be at your service anytime. If you let us know 30 minutes prior, we will be able to get your car ready for you.

What do I do if I can't find my car in the meeting point?

You will be given driver name and number as well as 7/24 hot line and e-mail address. Before you arrive in Istanbul. You can contact our team anytime.

How do I get my official invoice if I need one?

It will be sent via e-mail or a hard copy will be delivered to you. Please let us know about your invoice requests in advance.

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